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The Painting Group & Renovation
The Painting Group & Renovation

Frequently asked questions

Straight answers to the questions homeowners ask us most, from estimates and prep to payments and our warranty.

Before we start

Why is repainting worth it?

Paint is your home's skin. It protects siding, trim, and walls from sun, rain, and everyday wear, and it changes how a room feels. Good prep and quality paint keep that protection working for years.

How do I get results that last?

Prep. Painting is the easy part; most early peeling and fading comes from skipped prep, which is why it takes the most time on our jobs.

Why hire a professional painter?

You skip the ladders, fumes, and clean-up, and you get proper prep, a clean finish, and our warranty: up to 3 years on painted surfaces.

How should I prepare my home?

Inside, clear small items and breakables; we protect furniture, fixtures, and floors, and can move the bigger pieces when we arrive. Outside, please cut shrubs back about 2 feet, move furniture off the patio or deck, unlock window screens from the inside, and have someone home on pressure-washing day. Tell us about any badly rotted wood or water leaks before we start.

Are your estimates really free?

Yes. Estimates are free, and Sam, Raffi, or Rabee gives every one themselves.

When will I get my estimate?

Sam, Raffi, or Rabee gives every estimate. Your written proposal usually arrives by email within 3–4 business days, with a detailed scope of work. Proposals are valid for 90 days.

What areas do you serve?

We paint homes and businesses across metro Atlanta, in Cobb, Cherokee, Fulton, DeKalb, and Forsyth counties. Every service we offer is available in every area we serve. See the full list on our Areas page.

During the project

Can I leave home while you work?

Yes. Plenty of customers are at work or running errands while we paint. For exterior jobs we just ask that someone be home for the pressure washing.

How long does a job take?

Most residential jobs take less than a week; larger ones can run up to two weeks. Commercial projects depend on the building. We keep you updated throughout, and if a job may run longer, we tell you right away.

What about weather for exterior work?

Georgia’s weather lets us work outside through most of the year, and we watch it closely. We paint when surface temperatures are above 38°F and below 95°F, and we plan our schedules around rain and the forecast.

Do you do repairs before painting?

Yes. We do all painting-related repairs, such as wood and drywall, inside and out. We don’t do full carpentry or construction, such as building new walls, structural work, or decking.

What paint do you use?

We mostly use Sherwin-Williams, along with Benjamin Moore and, less often, BEHR. We can match any color from any brand, and we're happy to use a specific product you have in mind.

Do you leave touch-up paint?

Yes. All the paint we buy for your project stays with you. If we use it all, we'll get you a free gallon for future touch-ups.

Who handles cleanup?

We do, from start to finish, and we always pick up after ourselves. Some interior projects may need professional cleaning afterward, which we don’t provide.

Payment

What payment methods do you accept?

Major credit cards (no card fees, ever), checks, cashier's checks, ACH, wire transfers, cash, and Zelle. Financing is available through Wisetack.

Do you offer any discounts?

Yes. Take 10% off every project. We’ll also try our best to meet or beat a competitor’s price for the same scope and materials from a reputable, insured contractor.

Do you offer financing?

Yes, through Wisetack: up to $65,000, with terms from 3 to 120 months, subject to credit approval. See Financing for the details.

Do you require a deposit?

No deposit on residential projects under $8,000. Residential projects of $8,000 or more take a 30% deposit, and commercial projects take a deposit at any size. Deposits are invoiced on the first day of work, never before, and full payment is due within 3 days of the final walk-through.

Our company

Are you insured?

Yes. Every job is covered by liability and workers' compensation insurance, and we'll send proof on request.

What does your warranty cover?

Up to 3 years on painted surfaces and 1 year on stained surfaces and flooring, and it transfers to the new owner if you sell your home during the warranty period. See the full warranty.

What if there is a problem with my project?

Reach straight to us. You can contact Masom, our director, or your project manager at any time. We’re the owners, with no middlemen, and we stand behind our work and our warranty.

My home was built before 1978. Can you help?

We’re not a lead-safe certified (RRP) firm, and Georgia’s rules treat repainting a home built before 1978 as regulated work. We can take on a home that age only after a certified renovator has tested it and found no lead-based paint, or for minor work within Georgia’s small-area limits. Tell us when you request your estimate, and we’ll tell you whether we can help.

What's your favorite color?

Masom and Sam: blue. Raffi: green. Rabee: brown.

Still have questions?

Straight to the family

Ready for a fresh coat?

Tell us about your project, and a member of our family will reach out to set up your free estimate.

Get a free estimate

Or call (770) 599-2297

Financing available through Wisetack. See financing options